Shelter Insurance Award Recognition JD Power & Associates 2013 customer satisfaction report listed Shelter as having the 3rd highest level of satisfaction amongst policyholders in the entire Central Region. They finished number three behind State Farm and Auto-Owners Insurance. Shelter Auto Insurance Policy & Coverage Shelter offers auto insurance coverage across a broad swathe of the midwest and south United States via an agent network and their website. Their coverage includes the typical bodily injury liability and property damage liability in its standard policies. Their optional coverage includes accidental death benefits, disability income, gap insurance, and loss of use coverage. Policyholders have the option of customizing the liability limits for their policies as well. Shelter also extends temporary coverage for cars that replace insured vehicles covered by the company, as well as new cars to be added to the existing policy. Auto Insurance Discounts at Shelter Shelter Insurance provides a standard slew of discounts on car insurance, including the typical multi-policy discount, and safe driver discount. Of note are two discounts specific to the state of Louisiana. If you are a policyholder in Louisiana, displaying your vehicle identification number (VIN) can qualify you for additional discounts and savings. Shelter Insurance also provides discounts to active military personnel who are stationed to a military base in Louisiana (if you're an active or retired military personnel or family member, we also recommend looking at USAA Auto Insurance, which caters solely to the military community). How to File a Claim with Shelter Telephone Number: (800) SHELTER (in numeric form: 800-743-5837) Note that glass-only auto claims and third party claims need to be filed over the phone. Filing a regular claim for a car accident is available online. Press 1 for the Claims menu Press 1 for a new claim, or 2 to ask questions about an existing claim Press 1 for automobile claims involving glass breakages or chips, or 2 for all other auto claims Press 1 if the caller is the policyholder, or 2 for other parties For hail damage to the vehicle, press 1. If the insured vehicle was damaged while park, or collided with parked vehicle, press 2. For a one-car accident with no passengers and no injuries with vehicle still drivable, press 3. All others, press 4 About Shelter Insurance Shelter Insurance provides auto insurance for customers primarily located in the Midwestern and Southern part of the United States. The company operates twenty offices across fourteen states: Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Oklahoma, and Tennessee. It has a pretty standard offering and website, and gives prospective policyholders the option of completing a quote online or through one of its 1,400 agents.
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